Terms and Conditions
Below you will find our valid business conditions.

Cancellation Policy

Cancellation fees in case of cancellation:


  • Free cancellation 14 days before arrival
  • 50 % from the price of reservation in case of cancellation less than 14 days before arrival
  • 100 % from the price of reservation in case of cancellation less than 3 days before arrival

Additional business conditions

Additional business conditions

1. Prices and services
Approximate prices of accommodation and any other services are listed in the landlord's presentation materials (websites, brochures, etc.), but the customer is bound by the price stated in the accommodation voucher (hereinafter voucher). For the range of contractually agreed services and prices, their breakdown in the voucher is binding. The landlord is entitled in cases beyond his control (eg force majeure) to change the agreed conditions of stay.
2. Cancellation of the stay by the customer
The customer is entitled to cancel the order at any time before arrival. Cancellation of the stay requires a written electronic form (email with delivery note) to the address info@statekpodsluncem.cz. The date and time of sending the email is decisive for determining the time of cancellation.
The landlord will not charge the customer the above cancellation fees if he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, occupation order, natural disaster. The customer is obliged to prove the above facts in writing to the landlord no later than 3 days after their occurrence.
3. Validity
These business and cancellation conditions are an integral part of the accommodation order and accommodation voucher.